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Privacy Policy

A legal disclaimer

Privacy Policy for Luxury Travel @ Japan Origin Co.,

Effective Date: December 2024

This Privacy Policy outlines the practices and procedures of Luxury Travel @ Japan Origin Co., (“we”, “us”, or “our”) regarding the collection, use, storage, disclosure, and protection of personal information in connection with our luxury tour itinerary planning services in Japan. By using our services and accessing our website, you agree to the terms of this Privacy Policy.

1. Introduction

Our agency specializes in crafting bespoke itineraries for luxury tours in Japan. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy describes how we handle your data, your rights regarding your personal information, and our commitment to complying with applicable privacy laws, including Japan’s Act on the Protection of Personal Information (APPI) and other relevant regulations.

2. Information We Collect

We collect various types of personal information to provide you with personalized and high-quality services. This may include:

  • Personal Identification Information:

    • Name, date of birth, gender, and photographs (if provided).

    • Contact details such as email address, phone number, and postal address.

  • Travel and Itinerary Information:

    • Travel preferences, desired destinations, special requirements, and past travel history.

    • Itinerary details, including booking information and communication regarding travel arrangements.

  • Financial Information:

    • Payment details, billing addresses, and transaction records (processed via secure third-party payment gateways).

  • Technical Data:

    • IP addresses, browser types, device information, and usage data collected through cookies and other tracking technologies.

  • Other Data:

    • Information provided through surveys, feedback forms, or customer support interactions.

3. How We Use Your Information

Your personal information is used to enhance your travel experience and ensure the seamless delivery of our services. Specifically, we use your data to:

  • Provide and Personalize Services:

    • Tailor itineraries to meet your specific interests and requirements.

    • Process bookings, reservations, and payments efficiently.

  • Communicate with You:

    • Send booking confirmations, updates, and customer service communications.

    • Inform you about special offers, events, or changes to our services (with your consent where required).

  • Improve Our Services:

    • Analyze customer data to improve our products, website functionality, and overall service quality.

    • Conduct market research and gather feedback to enhance future offerings.

  • Legal and Compliance Purposes:

    • Fulfill contractual obligations and comply with applicable laws and regulations.

    • Protect our legal rights and respond to legal processes or inquiries.

4. Disclosure of Your Information

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

  • Service Providers:

    • Third-party vendors and partners (e.g., payment processors, booking platforms, IT service providers) who perform services on our behalf. These providers are contractually obligated to protect your data.

  • Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any significant changes in ownership or use of your personal information.

  • Legal Requirements:

    • If required by law or in response to legal processes, we may disclose your information to relevant authorities.

  • Consent:

    • With your explicit consent for any additional uses not described in this policy.

5. International Data Transfers

As part of our global service offerings, your data may be transferred to and processed in countries outside Japan. In such cases, we ensure that appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption:

    • Use of secure socket layer (SSL) technology for data transmission.

  • Access Controls:

    • Limiting access to your information to authorized personnel only.

  • Regular Audits:

    • Conducting regular security assessments and audits to ensure our practices meet industry standards.

  • Data Breach Protocols:

    • A comprehensive response plan in the event of a data breach, including notification procedures as required by law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Criteria used to determine retention periods include:

  • Service Delivery:

    • Duration of your relationship with us and the ongoing need to provide our services.

  • Legal Obligations:

    • Compliance with statutory obligations and potential litigation requirements.

  • Consent Withdrawal:

    • Upon your request, subject to applicable legal or contractual restrictions, we will erase or anonymize your data.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and Correction:

    • Request details of the data we hold about you and ask for corrections to any inaccuracies.

  • Deletion and Restriction:

    • Request deletion or limitation of your personal data, subject to legal and contractual obligations.

  • Data Portability:

    • Request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

  • Consent Withdrawal:

    • Withdraw your consent for data processing where applicable.

To exercise these rights, please contact our Data Protection Officer at [insert contact email or mailing address]. We will respond within the time frames required by law.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your online experience. These tools help us:

  • Improve Website Functionality:

    • Remember your preferences and enable a smoother navigation experience.

  • Analyze Site Usage:

    • Gather statistical data to optimize our website’s performance.

  • Personalize Content and Advertising:

    • Deliver targeted content and offers based on your interests (only with your consent where legally required).

You can manage your cookie preferences through your browser settings. For more detailed information, please refer to our [Cookie Policy].

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are designed for adults. We do not knowingly collect personal data from individuals under the age of 18 (or the applicable age of consent in your jurisdiction). If we become aware that we have inadvertently collected data from a child, we will take steps to delete the information as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using the following information:

14. Governing Law

This Privacy Policy is governed by the laws of Japan and, where applicable, by international data protection regulations. Any disputes arising from the processing of your personal data will be subject to the jurisdiction of the appropriate Japanese authorities or other agreed-upon dispute resolution mechanisms.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to protecting your privacy and ensuring a secure and personalized travel planning experience.

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